Last Updated: 11-09-2024 (MM-DD-YYYY)

BugFinder – Network and UC (the “App”) is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information in connection with the App’s use of Cisco’s publicly available APIs to identify software bugs and recommend IOS-XE/NX-OS images for network devices. Additionally, this Privacy Policy covers our handling of information submitted when users provide feedback within the App.

1. Information We Collect

The App primarily interacts with Cisco’s publicly available APIs to perform its intended functions. We do not collect or store personal data beyond what is necessary for the App’s functionality. The types of information that may be processed include:

• Device Information: The App only collects the device model and software version. This information is used solely to recommend suitable IOS-XE/NX-OS images and identify relevant software issues pertaining to Cisco’s Unified Communications and Contact Center product suite.
• Feedback Information: When users submit feedback, we collect their name, email address (if provided since it’s optional) , and any comments or suggestions provided. This information is used solely to improve the App’s functionality and address user concerns.

2. How We Use Information

The information collected by the App is used solely to provide the following services:

• Identify Software Bugs: Retrieve and display information about known bugs or vulnerabilities in Cisco’s Network software, Unified Communications and Contact Center applications.
• Recommend Best IOS Images: Identify and recommend appropriate Cisco IOS-XE and NX-OS images for optimal performance and compatibility of network devices.
• User Feedback: We use the information provided in feedback submissions to improve the App’s performance and address any issues or suggestions raised by users.

3. Data Sharing and Disclosure

• Cisco API Integration: The App communicates with Cisco’s public APIs but does not share your data with any third parties beyond this scope. Data exchanged with Cisco’s servers is limited to what is required to retrieve bug information and Network image recommendations.
• Feedback Information: Feedback data (name, email, comments) is not shared with any third parties and is used internally to enhance the App’s features and resolve user issues.
• No Third-Party Access: We do not sell, trade, or otherwise transfer any information to third parties for marketing or other unrelated purposes.

4. Data Security

We implement reasonable security measures to protect information submitted to the App, including data transmitted to and from Cisco APIs and feedback information. However, please be aware that no electronic transmission or storage method is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain information only as long as necessary to provide the App’s services. Once the bot has responded, the information provided by you (device model, software version) is not used anymore. The feedback information, however, is retained as long as needed to address user suggestions or concerns.

6. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make significant changes, we will notify you within the App or by other means. We encourage you to review this Privacy Policy periodically to stay informed of any updates.

7. Contact Us

If you have questions or concerns regarding this Privacy Policy, please contact us at https://learnuccollab.com

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This Privacy Policy ensures transparency regarding data handling and security measures. By using the App, you agree to the terms outlined in this Privacy Policy.